This policy explains what information Method Voice collects through this website and how we use it. It covers visitors to methodvoice.com and people who contact us about our service.
It does not cover patient information that pharmacies handle through Method Voice. That information is governed by our agreements with each pharmacy, including a Business Associate Agreement where required.
Information we collect
- Information you give us. When you request a demo or contact us, we collect your name, work email, pharmacy name, and anything else you choose to include, such as a phone number, estimated call volume or a message.
- Website analytics. We use Cloudflare Web Analytics to understand overall site traffic, such as page views. It does not use cookies or track you across other websites.
- Basic technical information. Like most websites, our hosting provider processes technical details such as your IP address and browser type to deliver the site and protect it from abuse.
How we use it
- To respond to your request and schedule a demo.
- To follow up about Method Voice, as part of the conversation you started with us.
- To run, secure and improve this website.
We don’t sell your personal information, and we don’t share it for advertising.
Who processes it for us
We use service providers to run the website and handle requests, including Cloudflare for hosting, security, analytics and form storage, and an email delivery service to send form submissions to our team. They process information on our behalf for these purposes.
How long we keep it
We keep demo requests and related correspondence for as long as we need them to respond and to maintain our business relationship, and then delete them. You can ask us to delete your information at any time.
Your choices
You can ask us to access, correct or delete the information you’ve given us, or to stop contacting you, by emailing team@methodvoice.com.
Please don’t send patient information
This website isn’t designed to receive patient information. Please don’t include it in forms or emails to us.
Children
This website is intended for pharmacy businesses and isn’t directed to children.
Changes
If we change this policy, we’ll update the date at the top of this page.
Contact
Questions about this policy: team@methodvoice.com.